{"id":5513,"date":"2021-02-26T21:26:57","date_gmt":"2021-02-26T21:26:57","guid":{"rendered":"https:\/\/hotelmireia.com\/lloret\/?page_id=5513"},"modified":"2026-05-10T21:04:14","modified_gmt":"2026-05-10T21:04:14","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/hotelmireia.com\/lloret\/en\/faq-frequently-asked-questions\/","title":{"rendered":"FAQ-FREQUENTLY ASKED QUESTIONS"},"content":{"rendered":"<p>[vc_row][vc_column offset=&#8221;vc_hidden-xs&#8221;]\n\t\t\t<!-- START PREMIS ENGLISH REVOLUTION SLIDER 6.3.6 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_44_1_wrapper\" data-source=\"gallery\" style=\"background:rgba(0,105,170,0.82);padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_44_1\" style=\"\" data-version=\"6.3.6\">\n\t\t\t\t\t<rs-slides>\n\t\t\t\t\t\t<rs-slide data-key=\"rs-166\" data-title=\"Slide\" 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(document.readyState === \"loading\") {document.addEventListener('readystatechange',function() { if((document.readyState === \"interactive\" || document.readyState === \"complete\") && !once_revslider441 ) { once_revslider441 = true; revinit_revslider441();}});} else {once_revslider441 = true; revinit_revslider441();}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1614369583884{margin-top: 30px !important;}&#8221;]<\/p>\n<h2>FAQ-FREQUENTLY ASKED QUESTIONS<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1678179429974{margin-top: 30px !important;}&#8221; el_class=&#8221;.idiomes&#8221;]<strong><a href=\"https:\/\/hotelmireia.com\/lloret\/en\/faq-frequently-asked-questions\/#1613304205953-0858f43b-173c\">GENERAL QUESTIONS<\/a> | <a href=\"https:\/\/hotelmireia.com\/lloret\/en\/faq-frequently-asked-questions\/#1613382314199-b464d650-9742\">OTHER QUESTIONS<\/a>\u00a0 |<a href=\"https:\/\/hotelmireia.com\/lloret\/en\/faq-frequently-asked-questions\/#1613306219839-0315d8bb-c2fe\"> ROOMS<\/a> | <a href=\"https:\/\/hotelmireia.com\/lloret\/en\/faq-frequently-asked-questions\/#1613305211993-c7be5c07-feca\">CHECK-IN CHECK-OUT<\/a> | <a href=\"https:\/\/hotelmireia.com\/lloret\/en\/faq-frequently-asked-questions\/#1613305789616-d288afbe-218a\">BREAKFAST &amp; MEALS<\/a> | <a href=\"https:\/\/hotelmireia.com\/lloret\/en\/faq-frequently-asked-questions\/#1613304697074-592b327d-1e2f\">BOOKINGS<\/a><\/strong>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1678179350309{margin-top: 20px !important;}&#8221;]<strong>GENERAL QUESTIONS<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1613314328740{background-color: #ffffff !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h3>GENERAL QUESTIONS<\/h3>\n<p>[\/vc_column_text][vc_tta_accordion gap=&#8221;5&#8243; c_icon=&#8221;triangle&#8221; active_section=&#8221;0&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;\u00bfWhy am I more interested than I think in booking on this website and not on another?&#8221; tab_id=&#8221;1678951086250-8ae066c7-114e&#8221; el_class=&#8221;.faq&#8221;][vc_column_text]Because even though other websites may match the price, rooms with better views and sizes will be assigned to customers who book directly on hotelmireia.com. Even rooms in the same category have different views and sizes. Customers who book directly with us enjoy many advantages and save us from paying very high commissions to those other websites. They get a better price, better room, better views and also pay upon arrival at the hotel and have free cancellation up to 24 hours before. It is true that the satisfaction of customers who book on other websites like Expedia is quite good and we treat them just as well, but customers who book with us have an excellent level of satisfaction.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;I am looking for a hotel without crowds or many people, is this your case?&#8221; tab_id=&#8221;1678951599814-7125cd34-bf33&#8243; el_class=&#8221;.faq&#8221;][vc_column_text]The hotel has only 24 rooms and the average occupancy in the summer of 2020 was 50%. Despite having few rooms, the common areas are large, such as the garden and the swimming pool.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How far is the hotel from the center of LLoret and the beach?&#8221; tab_id=&#8221;1613304205953-0858f43b-173c&#8221; el_class=&#8221;.faq&#8221;][vc_column_text]The hotel is a 5-minute walk from the beach and 3 from the center.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have a place to leave suitcases before check-in and after check-out?&#8221; tab_id=&#8221;1613304206050-ccaf0fde-b0ca&#8221;][vc_column_text]Yes, and it is free. You can take a walk or swim in the pool while we prepare your room. At the start you can stay until 2:00 p.m. in the pool while we store your things. You will be able to shower and change in the public services.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have umbrellas and beach towels available to the guests?&#8221; tab_id=&#8221;1613304206107-a02a38bc-6102&#8243;][vc_column_text]Yes, and its use is free.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Will I be able to wash or iron clothes?&#8221; tab_id=&#8221;1613304206864-3a622dab-6edc&#8221;][vc_column_text]We have your iron and ironing board on request. At 20 meters from the hotel there is a neighborhood laundry at a good price that will wash what you need and you will have it clean and ironed in no time.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Does the free wifi have some services restricted?&#8221; tab_id=&#8221;1613304207451-f911145f-b453&#8243;][vc_column_text]There is no restriction of services. You can connect to whatever you want and download what you need. The WIFI works very well without cuts or waiting.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Does the hotel allow pets?&#8221; tab_id=&#8221;1613304207518-d711dbeb-2e74&#8243;][vc_column_text]We regret to inform you that we do not allow pets, but not because we do not like animals. While the pandemic lasts, we will minimize the risk of contagion to children or people over 65 years of age. Although the risk of transmission in these cases is very low, we will prioritize health ahead of any other reason.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Why is the rate cheaper on the hotel&#8217;s official website?&#8221; tab_id=&#8221;1613304208177-4fee4fe3-6160&#8243;][vc_column_text]Our official website offers the best rates. By not having intermediaries, you do not pay commissions to third parties and we can offer you the best available rates.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have 24 hour reception?&#8221; tab_id=&#8221;1613304208397-c9cc6c8b-a886&#8243;][vc_column_text]Yes, but please let us know if you think you will arrive outside check-in hours.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are the pool hours?&#8221; tab_id=&#8221;1613575349880-947e9772-9c0a&#8221;][vc_column_text]The hours are from 9:00 a.m. to 8:00 p.m.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have a ping pong table?&#8221; tab_id=&#8221;1613575640095-04ed4c38-3e4f&#8221;][vc_column_text]Yes, we have one, ask for the rackets and the ball at reception.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is the hotel adapted for people with reduced mobility?&#8221; tab_id=&#8221;1614153368159-b21d5dc5-4e70&#8243;][vc_column_text]<\/p>\n<pre id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"Traducci\u00f3n\"><span class=\"Y2IQFc\" lang=\"en\">It is not suitable for people with reduced mobility. It does not have an elevator and it has stairs.<\/span><\/pre>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_column_text]<\/p>\n<h3>ROOMS<\/h3>\n<p>[\/vc_column_text][vc_tta_accordion gap=&#8221;5&#8243; c_icon=&#8221;triangle&#8221; active_section=&#8221;&#8221;][vc_tta_section title=&#8221;Do you have a cot?&#8221; tab_id=&#8221;1613306219839-0315d8bb-c2fe&#8221;][vc_column_text]Yes, you can reserve it for free through our website, adding this free extra that will appear before finalizing the reservation process.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;If I book through the web, can I have free water in the room upon arrival?&#8221; tab_id=&#8221;1614119072300-b46f2de6-ad3b&#8221;][vc_column_text]Yes, you can reserve it for free through our website, adding this free extra that will appear before finalizing the reservation process.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is there a refrigerator in the room?&#8221; tab_id=&#8221;1613306220031-27a4150c-c2d0&#8243;][vc_column_text]Family rooms have a refrigerator included in the price. If your room does not have and you need to keep a cold or frozen medicine, we will keep it for you at the reception. If the type of room you have booked does not have a fridge to keep your soft drinks cold, you can rent a mini fridge for 2 euros a day (price for a minimum of two nights. A single night costs 5 euros).[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is there a hairdryer in the room?&#8221; tab_id=&#8221;1613306220221-2f7c1149-541d&#8221;][vc_column_text]Yes, in all rooms.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What bathroom amenities do you have, are they free?&#8221; tab_id=&#8221;1613306220318-850d93ba-ee12&#8243;][vc_column_text]Yes, they are free. In all rooms we have placed soap and shampoo dispensers, and soap dispensers to reduce single-use plastic containers. In the reservations of friends we usually leave earplugs in case your partner or roommate snores. We also have other amenities at reception in case you need something specific.<\/p>\n<p>In the rooms where there is a female presence, we also leave makeup remover wipes so that they do not have to use the towel. Removing mascara stains from towels consumes more water because more than one wash is usually required.<br \/>\nIf you need a razor, dental hygiene kit or anything else you can ask at reception.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the difference between a room with a balcony and a room with a terrace?&#8221; tab_id=&#8221;1613306220639-805dc95e-a580&#8243;][vc_column_text]The terrace in the room is bigger than the balcony. On the balcony you can go out and put a chair but not a table. On the terrace there is enough space to place a table and 2 chairs.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is there daily cleaning in the rooms and change of towels?&#8221; tab_id=&#8221;1613306220752-3b1fed43-9fbd&#8221;][vc_column_text]Yes, cleaning and changing of towels is done daily. If you want to help us to be more efficient with the environment and you think that one day it is not necessary to change a towel, do not leave it on the floor and it will not be changed. However, if the towel is not on the floor but the cleaning staff see that it is dirty, they will change it anyway.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is there a safe in the rooms?&#8221; tab_id=&#8221;1613306221058-e32d9928-0d9f&#8221;][vc_column_text]All room categories have a safe except the double rooms with balcony and the single rooms. The safe has the capacity to store a laptop. Its use is free. If your room does not have a safe you can store your things in the reception safe, free of charge.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have communicating rooms?&#8221; tab_id=&#8221;1613306221991-3b885da0-d9cb&#8221;][vc_column_text]Yes, most family rooms are made up of 2 connecting rooms. If you want this type of room, please ask for it in your reservation. Family rooms that do not communicate with each other have less space and can be configured as triples or family rooms of 4 people.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I add extras to my reservation such as a romantic pack or rose petals?&#8221; tab_id=&#8221;1614153509930-aebe418b-0032&#8243;][vc_column_text]Yes, in the reservation process you will see several extras that you can add.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Will there be a bottle of water when I get to the room?&#8221; tab_id=&#8221;1614153741015-a9af22ff-e7bb&#8221;][vc_column_text]We offer you the possibility of having free water in the room upon arrival, for this you must add this free extra that you can choose in the reservation process.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_column_text]<\/p>\n<h3>BREAKFAST AND MEALS<\/h3>\n<p>[\/vc_column_text][vc_tta_accordion gap=&#8221;5&#8243; c_icon=&#8221;triangle&#8221; active_section=&#8221;&#8221;][vc_tta_section title=&#8221;Can I have breakfast in the outdoor garden?&#8221; tab_id=&#8221;1678952039842-40da66e3-1155&#8243;][vc_column_text]Yes, and we recommend it. If it rains we also have 2 spacious and ventilated spaces. The 3 breakfast shifts make it much easier to assign tables and avoid crowds.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have something to eat at the snack-bar?&#8221; tab_id=&#8221;1678952071349-fe3c6c6f-df3b&#8221;][vc_column_text]Yes, although we do not have a restaurant, we can prepare hot and cold sandwiches, a variety of tapas and some dishes such as paella, pasta, pizza, etc. All at a good price and of good quality. If you want to go to a restaurant in the same area less than 50 meters away, you can find the best value for money in all of Lloret in several places. Customers are 100% satisfied, whether they eat something at the hotel or go to a restaurant recommended by us.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What kind of breakfast is served?&#8221; tab_id=&#8221;1613305790893-52442aed-2da9&#8243;][vc_column_text]We serve an expanded continental breakfast buffet with some hot dishes and some other specialties. It is quite varied but above all it is of quality.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;I am allergic to some foods. What alternative options do you have?&#8221; tab_id=&#8221;1613305792372-034d8580-f596&#8243;][vc_column_text]We have products without gluten, soy milk or oatmeal and if you need something in particular let us know in advance and we will see to have it for you.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the breakfast schedule?&#8221; tab_id=&#8221;1613305792561-b496604c-adb3&#8243;][vc_column_text]You can have breakfast from 8 to 10:30[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_column_text]<\/p>\n<h3>ARRIVAL AND DEPARTURE<\/h3>\n<p>[\/vc_column_text][vc_tta_accordion gap=&#8221;5&#8243; c_icon=&#8221;triangle&#8221; active_section=&#8221;&#8221;][vc_tta_section title=&#8221;How can I get to the hotel?&#8221; tab_id=&#8221;1613305211993-c7be5c07-feca&#8221;][vc_column_text]In this section we give you all the information you need to get to the hotel: <strong> <a href=\"https:\/\/hotelmireia.com\/lloret\/en\/contact\/\"> How to get to the Hotel Mireia\u00a0<\/a><\/strong>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have parking and what is the price?&#8221; tab_id=&#8221;1613305212072-6d9ce13c-43ef&#8221;][vc_column_text]<\/p>\n<p class=\"\" data-start=\"0\" data-end=\"40\">\ud83c\udd7f\ufe0f Parking in Lloret During High Season<\/p>\n<p class=\"\" data-start=\"42\" data-end=\"215\">Parking in Lloret de Mar during the summer can be difficult and expensive. Even many hotels in the town centre do not have enough (paid) parking spaces for all their guests.<\/p>\n<p class=\"\" data-start=\"217\" data-end=\"500\">\u2139\ufe0f TIP: Book at hotelmireia.com and save up to 10%<br data-start=\"267\" data-end=\"270\" \/>If you book directly on the official website hotelmireia.com, you can get up to 10% off compared to platforms like Expedia or similar. Free cancellation is included up to 24h before the arrival date, and no prepayment is required.<\/p>\n<p class=\"\" data-start=\"502\" data-end=\"658\">This saving can, for example, cover the cost of parking. Additionally, guests who book directly get priority for the allocation of the best rooms and views.<\/p>\n<p class=\"\" data-start=\"660\" data-end=\"743\">\u2714\ufe0f If you\u2019re coming by motorbike, we offer limited free spaces for direct bookings.<\/p>\n<p class=\"\" data-start=\"745\" data-end=\"812\">\ud83d\udeab Important: The hotel does NOT make advance parking reservations.<\/p>\n<p class=\"\" data-start=\"814\" data-end=\"829\">PARKING OPTIONS<\/p>\n<p class=\"\" data-start=\"831\" data-end=\"873\">1\ufe0f\u20e3 <strong>PARKING PORTA LLORET<\/strong> \u2013 The Best Option<\/p>\n<p class=\"\" data-start=\"875\" data-end=\"1162\">Type: Covered, with video surveillance<br data-start=\"913\" data-end=\"916\" \/>Price: \u20ac8.99\/day<br data-start=\"932\" data-end=\"935\" \/>Distance: 2 km from the hotel (shuttle bus to the town centre from the parking area)<br data-start=\"1019\" data-end=\"1022\" \/>Hours: Open 24h<br data-start=\"1037\" data-end=\"1040\" \/>Online booking: <a href=\"https:\/\/portalloret.parkings.info\/en\">https:\/\/portalloret.parkings.info\/en<\/a><br data-start=\"1108\" data-end=\"1111\" \/>Location: <a class=\"\" href=\"https:\/\/maps.app.goo.gl\/GFjg7ZYs7bmeUSbj6\" target=\"_new\" rel=\"noopener\" data-start=\"1121\" data-end=\"1162\">https:\/\/maps.app.goo.gl\/GFjg7ZYs7bmeUSbj6<\/a><\/p>\n<p class=\"\" data-start=\"1164\" data-end=\"1225\">2\ufe0f\u20e3 <strong data-start=\"226\" data-end=\"287\">PRIVATE PARKING 50 METRES FROM THE HOTEL \u2013 Limited spaces<\/strong><br data-start=\"287\" data-end=\"290\" \/><strong data-start=\"290\" data-end=\"298\">Type<\/strong>: Underground, NOT guarded<br data-start=\"324\" data-end=\"327\" \/><strong data-start=\"327\" data-end=\"336\">Price<\/strong>: \u20ac15\/day (fixed rate, paid directly at the hotel upon arrival <strong data-start=\"399\" data-end=\"410\">IN CASH<\/strong>)<br data-start=\"411\" data-end=\"414\" \/><strong data-start=\"414\" data-end=\"426\">Distance<\/strong>: 50 m from the hotel<br data-start=\"447\" data-end=\"450\" \/><strong data-start=\"450\" data-end=\"459\" data-is-only-node=\"\">Hours<\/strong>: Entry\/exit from 09:00 to 21:00. At night, the car remains locked inside<br data-start=\"532\" data-end=\"535\" \/><strong data-start=\"535\" data-end=\"548\">Condition<\/strong>: Small or medium cars only (ramp with tight turn at the end). The parking is closed from 9pm until 9am. Your car can remain inside<br data-start=\"677\" data-end=\"680\" \/>\u2757 This parking does not accept reservations. Once you arrive at the hotel, we\u2019ll show you where it is<br data-start=\"780\" data-end=\"783\" \/>\ud83d\udcb6 <strong data-start=\"786\" data-end=\"804\">Payment method<\/strong>: At reception, <strong data-start=\"820\" data-end=\"831\">in cash.<\/strong> We do not accept bank card. We will ask for your licence plate number and dates of stay. This info will be passed on to the parking manager<\/p>\n<p data-sourcepos=\"89:1-91:150\">3\ufe0f\u20e3 <strong>FREE STREET PARKING<\/strong> The areas where our guests can try to park for free near the hotel are around Avenida Vila de Tossa. It should be noted that there are no free spaces in the urban center, as the only ones you will find are green zones for residents or paid blue zones.<\/p>\n<p data-sourcepos=\"93:1-95:99\">\ud83c\udd7f\ufe0f <strong>1st recommended area: Jaume Vicens Vives Street (400 m from the hotel)<\/strong> Leaving our establishment, you must cross Av. Vila de Tossa (where the traffic light is) and turn right at the 2nd street you find. Google maps: <a class=\"ng-star-inserted\" href=\"https:\/\/maps.app.goo.gl\/ZHbfYhiS6Ufe3wjm8\" target=\"_blank\" rel=\"noopener\">https:\/\/maps.app.goo.gl\/ZHbfYhiS6Ufe3wjm8<\/a><\/p>\n<p data-sourcepos=\"97:1-100:99\">\ud83c\udd7f\ufe0f <strong>2nd recommended area: Surroundings of Antonio Machado Street (1,200 m from the hotel)<\/strong> Leaving our establishment, you must turn right onto Av. Vila de Tossa (where the traffic light is), and in about 500 m you must turn left at the 1st roundabout you encounter. Then, turn right onto the 1st street (which goes uphill). When you reach a 2nd roundabout, in a more residential area, turn right and you will be there. Google maps: <a class=\"ng-star-inserted\" href=\"https:\/\/maps.app.goo.gl\/EhQxK9UrTFP8XuZx7\" target=\"_blank\" rel=\"noopener\">https:\/\/maps.app.goo.gl\/EhQxK9UrTFP8XuZx7<\/a><\/p>\n<p data-sourcepos=\"102:1-107:100\">4\ufe0f\u20e3 <strong>GRAN CASINO COSTA BRAVA PARKING<\/strong><br \/>\n<strong>Type:<\/strong> Underground, guarded<br \/>\n<strong>Maximum vehicle height allowed:<\/strong> 2.15 m<br \/>\n<strong>Distance:<\/strong> 100 m from the hotel<br \/>\n<strong>Booking website: <\/strong><a href=\"https:\/\/www.parkinglloretdemar.com\/index.php?lang=en\">https:\/\/www.parkinglloretdemar.com\/index.php?lang=en<\/a><br \/>\n<strong>Location:<\/strong> <a class=\"ng-star-inserted\" href=\"https:\/\/maps.app.goo.gl\/GFjg7ZYs7bmeUSbj6\" target=\"_blank\" rel=\"noopener\">https:\/\/maps.app.goo.gl\/GFjg7ZYs7bmeUSbj6<\/a><\/p>\n<p data-sourcepos=\"109:1-109:51\">\ud83c\udfab <strong>Exclusive discounts for Hotel Mireia guests:<\/strong><\/p>\n<ul data-sourcepos=\"111:3-114:0\">\n<li data-sourcepos=\"111:3-111:67\">Price with discount coupon from May to June: 18 euros every 24h<\/li>\n<li data-sourcepos=\"112:3-112:58\">Price with discount coupon in July: 22 euros every 24h<\/li>\n<li data-sourcepos=\"113:3-114:0\">Price with discount coupon in August: 22 euros every 24h<\/li>\n<\/ul>\n<p data-sourcepos=\"115:1-118:116\"><strong>How it works?<\/strong> The client must register, before arriving at the hotel, as soon as possible, as a user on the parking website and validate their email. Registration is required to make the reservation. Upon arrival at the Hotel and paying for their accommodation reservation, the hotel provides them with a discount code (limited depending on availability) that can be used to make the parking reservation at that moment. The client must enter the entry and exit dates, vehicle license plate, and car model in the reservation. Once the reservation has been paid with their card, they will receive a QR code that will serve them to enter and exit, although the parking access system reads the car&#8217;s license plate to raise the entry or exit barrier of the parking. The client can enter and exit as many times as they wish without losing the right to a parking space 24 hours a day.<\/p>\n<p data-start=\"0\" data-end=\"690\">\ud83d\udca1 <strong data-start=\"3\" data-end=\"63\">Hotel assistance (optional and subject to availability):<\/strong> We can only help you complete the reservation on your mobile device upon arrival during the low season. During the high season (from June until the first half of September), we do not physically have enough time to do this. We are a small hotel and cannot dedicate so much time to this task, which is why it is important that you carefully read these instructions.<br data-start=\"428\" data-end=\"431\" \/>We will send you by email or WhatsApp the instructions on how to register as a user on the Casino website and how to make the parking reservation upon your arrival at the hotel. You can also find these instructions in the parking section of the hotel website.<\/p>\n<p data-start=\"692\" data-end=\"987\"><strong data-start=\"692\" data-end=\"744\">Why don\u2019t we send the discount codes in advance?<\/strong><br data-start=\"744\" data-end=\"747\" \/>Because they are limited and we only receive the codes for the current month. If you have booked during the current month and would like the Casino parking discount code, you must pay 25% of your reservation by non-refundable bank transfer.<\/p>\n<p data-start=\"989\" data-end=\"1340\" data-is-last-node=\"\" data-is-only-node=\"\">\ud83d\udccc <strong data-start=\"992\" data-end=\"1011\">Important note:<\/strong> During some days in the high season, the parking may be full. There may be no parking spaces available in July and August. Hotel Mireia cannot guarantee parking spaces or the availability of discount codes. Discount codes are only sent in advance to guests who have paid 25% of their reservation by non-refundable bank transfer.<\/p>\n<p data-sourcepos=\"124:1-124:75\">\ud83d\udcf1 <strong>Questions?<\/strong> Write to us on <a href=\"https:\/\/api.whatsapp.com\/send?phone=34671114060&amp;text=Hola%20Hotel%20Mireia!\">WhatsApp<\/a> and we will be happy to help you.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;At what time can the arrival and departure of the hotel be done?&#8221; tab_id=&#8221;1613305212223-d0f70937-2a47&#8243;][vc_column_text]Check-in is at 3:00 p.m. and check-out is at 11:00 a.m. If your room is available before that time you can occupy it without having to wait for 3:00 p.m.<\/p>\n<p>Customers who have booked directly through our website or by phone can check-out at 1:00 p.m.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;If I arrive early at the hotel, can I enjoy the facilities?&#8221; tab_id=&#8221;1613305213455-1d0d50bd-b48d&#8221;][vc_column_text]Yes, once you have checked-in you can swim in the pool while we prepare your room[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What time do I have to leave the room?&#8221; tab_id=&#8221;1613305213805-4dc438a4-c3a6&#8243;][vc_column_text]If you have booked directly through the hotel website or by phone, you can stay in the room until 1:00 p.m. Otherwise, check-out is at 11:00 a.m.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_column_text]<\/p>\n<h3>BOOKINGS<\/h3>\n<p>[\/vc_column_text][vc_tta_accordion gap=&#8221;5&#8243; c_icon=&#8221;triangle&#8221; active_section=&#8221;&#8221;][vc_tta_section title=&#8221;How can I get the best price to book with you?&#8221; tab_id=&#8221;1613304697074-592b327d-1e2f&#8221;][vc_column_text]Call us at 0034 872 98 73 58 or send us an email to info@hotelmireia.com and we will give you the best price. You can also book by phone.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I check-in online to access the room as soon as possible?&#8221; tab_id=&#8221;1678952274490-f8002155-8291&#8243;][vc_column_text]Yes, in the reservation confirmation email we will send you the link so you can do it.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I get something free or an advantage when I book directly with you on the official website or by phone?&#8221; tab_id=&#8221;1613304697272-82c98f14-3c47&#8243;][vc_column_text]Yes, booking directly with us has many advantages for you. Best price, welcome drink and water in the room, check-out at 1pm, best room available and something else that can be free, try calling us at 872 98 73 58.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What forms of payment does the hotel accept?&#8221; tab_id=&#8221;1613304697930-6c18f353-46ea&#8221;][vc_column_text]You can pay in cash, VISA or Master Card credit or debit card.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I modify the dates of my reservation?&#8221; tab_id=&#8221;1613304699256-ed788008-fbcd&#8221;][vc_column_text]Yes, in case you don&#8217;t know how you can call us at 872 98 73 58[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I pay upon arrival or do you charge an amount before my arrival?&#8221; tab_id=&#8221;1613304699348-3f472c8e-a44f&#8221;][vc_column_text]For booking with us we will not charge you anything until you arrive at the hotel.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is it safe to book through the hotel&#8217;s official website?&#8221; tab_id=&#8221;1613304699430-70ba4efe-f843&#8243;][vc_column_text]Yes it is safe. The booking engine used by the Hotel Mireia is the same one used by the majority of 4 or 5-star hotels in Spain of the MIRAI company. To guarantee your security and confidentiality, the SSL encryption protocol is used. During the transfer of data on the Internet, all the information provided in the different forms is automatically encoded. The SSL (Secure Socket Layer) encryption system allows data to be automatically encrypted before transmitting it over the Internet.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html]JTNDZGl2JTIwZGF0YS1taXJhaS1lbmdpbmUlM0QlMjJtaXJhaV9iZSUyMiUwQWRhdGEtbGFuZyUzRCUyMmVuJTIyJTBBZGF0YS1pZGhvdGVsJTNEJTIyMTAwMzc2NDM1JTIyJTNFJTNDJTJGZGl2JTNFJTBBJTNDc2NyaXB0JTIwdHlwZSUzRCUyMnRleHQlMkZqYXZhc2NyaXB0JTIyJTBBc3JjJTNEJTIyJTIwaHR0cHMlM0ElMkYlMkZqcy5taXJhaS5jb20lMkZtaXJhaS1sb2FkZXIlMkZtaXJhaS5sb2FkZXIuanMlMjAlMjIlM0UlM0MlMkZzY3JpcHQlM0U=[\/vc_raw_html][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><p style=\"text-align: center;\"><strong><a href=\"\/lloret\/ca\/\">HOTEL<\/a> | <a href=\"https:\/\/hotelmireia.com\/lloret\/en\/rooms\/\">ROOMS<\/a> | <a href=\"https:\/\/hotelmireia.com\/lloret\/en\/offers\/\">OFFERS<\/a> | <a href=\"https:\/\/hotelmireia.com\/lloret\/en\/hotel-services\/\">SERVICES<\/a>\u00a0| <a href=\"https:\/\/hotelmireia.com\/lloret\/en\/photos\/\">PHOTOS<\/a> | <a href=\"https:\/\/hotelmireia.com\/lloret\/en\/contact-2\/\">CONTACT<\/a><\/strong><\/p><\/p>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;.idiomes&#8221;]<\/p>\n<p style=\"text-align: center;\"><p style=\"text-align: center;\"><strong><a href=\"https:\/\/hotelmireia.com\/lloret\/en\/covid-measures\/\">HYGIENE AND DISINFECTION<\/a>\u00a0 | <a href=\"https:\/\/hotelmireia.com\/lloret\/en\/faq-frequently-asked-questions\/\">FAQ-FREQUENT ASKED QUESTIONS<\/a><br \/><\/strong><\/p>\r\n<p style=\"text-align: center;\"><strong><a href=\"https:\/\/hotelmireia.com\/lloret\/ca\/\">CATAL\u00c0<\/a>\u00a0 \u00a0<a href=\"https:\/\/hotelmireia.com\/lloret\/es\">ESPA\u00d1OL<\/a>\u00a0 \u00a0<a href=\"https:\/\/hotelmireia.com\/lloret\/fr\">FRAN\u00c7AIS<\/a><\/strong><\/p><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_column][\/vc_column]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column offset=&#8221;vc_hidden-xs&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1614369583884{margin-top: 30px !important;}&#8221;] FAQ-FREQUENTLY ASKED QUESTIONS [\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1678179429974{margin-top: 30px !important;}&#8221; el_class=&#8221;.idiomes&#8221;]GENERAL QUESTIONS | OTHER QUESTIONS\u00a0 | ROOMS | CHECK-IN CHECK-OUT | BREAKFAST &amp; MEALS | BOOKINGS[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1678179350309{margin-top: 20px !important;}&#8221;]GENERAL QUESTIONS[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1613314328740{background-color: #ffffff !important;}&#8221;][vc_column][vc_column_text] GENERAL QUESTIONS [\/vc_column_text][vc_tta_accordion gap=&#8221;5&#8243; c_icon=&#8221;triangle&#8221; active_section=&#8221;0&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;\u00bfWhy am I more interested than I think in booking on this website [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_joinchat":[]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ-FREQUENTLY ASKED QUESTIONS - Hotel Mireia | Lloret de Mar | Costa Brava | Official Website<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hotelmireia.com\/lloret\/en\/faq-frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ-FREQUENTLY ASKED QUESTIONS - Hotel Mireia | Lloret de Mar | Costa Brava | Official Website\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column offset=&#8221;vc_hidden-xs&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1614369583884{margin-top: 30px !important;}&#8221;] FAQ-FREQUENTLY ASKED QUESTIONS [\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1678179429974{margin-top: 30px !important;}&#8221; 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